FAQs
Everything B2B buyers want to know before sending an inquiry.
🔧 1. Do you offer OEM/ODM services?
Yes. We specialize in both OEM and ODM services. Whether you need custom UV lamp shapes, specific dimensions, branding, or functional adjustments (like ozone ratio), our engineering team and skilled technicians are here to support your vision.
- Cropped pink crepe knit top
- Square neckline
- Embroidered Aje logo
- Cross back straps
📄 2. What certifications do your products have?
Our products are tested and certified to international standards. Current certifications and reports include:
- CE
- SGS RoHS Quartz Glass Material Report
- TVOC Treatment Test Report
- Bacteria Elimination Report (99.99%)
Additional compliance documentation can be provided upon request.
🛠️ 3. Can you manufacture special-shaped UV lamps for niche machines?
Absolutely. One of our core strengths is producing custom-shaped UV lamps for UVC ozone cleaning machines. With over 30 years of craftsmanship, we ensure a perfect fit, optimal output, and low decay performance.
🧪 4. What makes your UV lamps different from other suppliers?
- Handcrafted by 30+ year master for precision
- Stable UVC output and low attenuation (only 20% over lifespan)
- Accurate inert gas ratio and advanced color film coating
Lifespan of up to 12,000 hours
- Cropped pink crepe knit top
- Square neckline
- Embroidered Aje logo
- Cross back straps
⏱️ 5. What is your lead time for bulk orders?
Standard products: 7–15 working days
Customized products: 10–25 working days, depending on complexity.
We’ll always confirm lead time before order confirmation.
🌎 6. Do you export globally?
Yes. We serve customers across Europe, Southeast Asia, the Middle East, and more. Whether you’re a brand owner, OEM partner, or industrial equipment supplier, we ensure smooth customs clearance and reliable logistics.
📦 7. Can I get samples before placing a bulk order?
Yes, samples are available for testing and approval.
For custom samples, a small mold or setup fee may apply, which can be refunded upon official order.
🧾 8. What payment terms do you support?
We offer flexible payment options:
- T/T (bank transfer)
- L/C (for large orders)
🔍 9. Can I visit your factory in China?
You are always welcome! We’re based in Foshan, Guangdong. If you’re planning a business trip to China, we’ll be happy to arrange a factory tour, product demonstration, and a bit of local hospitality. Let us know in advance!
📞 10. I have a project in mind—how should I proceed?
Simply fill out our inquiry form or send us an email with your project details (application, size, power, quantity). Our team will respond within 24 hours with technical advice, pricing, and next steps.
